Community Guidelines

All users of Traizor are expected to communicate respectfully and professionally. When submitting maintenance tickets, posting announcements, or interacting with other users on the platform, please adhere to the following guidelines:

1. Treat all users — tenants, building owners, and staff — with courtesy and respect.
2. Do not use threatening, abusive, harassing, or discriminatory language in tickets, messages, or reviews.
3. Submit accurate and truthful information when filing maintenance requests, rental applications, listings, or providing feedback.
4. Do not upload inappropriate, offensive, or illegal content — including images and documents — or misuse file uploads for purposes unrelated to property management.
5. Do not misuse the platform to spam other users with irrelevant or repetitive communications.
6. Respect the privacy of other users — do not share another user's personal information without their consent. This includes, but is not limited to, lease details, payment history, and contact information.
7. You are responsible for all activity under your account. Do not share your login credentials or allow unauthorized access to your account.
8. Do not attempt to access areas of the platform beyond your assigned role or permissions.
9. Report any disruptive or inappropriate behavior by contacting us at support@traizor.com.